GDC Technology Limited is rebranding its U.S. office’s extended warranty service plans as FlexCare in the Americas. GDC Technology USA has long provided customized after-sales coverage designed to offer cinema owners numerous options over the life of their GDC server products. FlexCare plans continue to offer the same level of increased protection for the customer’s investment based upon their exact needs.
After-sales coverage and support has always been a key concern for the Americas cinema industry. FlexCare customized plans make it easier to deliver a personal connection with cinema owners of every size and locale, from art houses and independently owned cinemas to multiplexes. The coverage period of the FlexCare Extended Warranty Service Plan commences when the GDC product’s original factory warranty expires.
“Our goal at GDC is to provide the industry’s best customer service and after-sales support by offering the luxury of choice when it comes to purchasing an extended warranty plan,” said Tony Adamson, senior vice president, strategic planning of GDC Technology USA. “We pride ourselves on training our technical specialists and dealers to be knowledgeable and experienced with our products. FlexCare is another step toward our commitment to providing peace of mind for cinema owners.”
A FlexCare plan can be customized at the time of purchase or prior to the expiration of the original factory warranty. In addition to FlexCare, GDC USA has implemented a number of other important initiatives to meet its goal of providing world-class product support, including the internal realignment of its sales and services teams to maximize customer touch and responsiveness.
GDC Technology Limited www.gdc-tech.com