PVR Cinemas has selected GDC Technology to monitor its digital cinema equipment and automated systems for the entire circuit. When completed, this will be the largest circuit-wide rollout of the company’s comprehensive theatre management system and technology intelligent network operations center software.
GDC solutions were selected due to their high reliability, capability to improve productivity and operational efficiencies and flexibility to work with all digital cinema equipment. More importantly, the decision was based upon the requirement to provide the best possible customer service. With 13 offices and 29 local service centers worldwide, including an office and local service center in Mumbai, GDC Technology was selected as the best-positioned company to meet the current and future needs of PVR Cinemas.
“At PVR, we are committed to provide the highest quality customer service in the country while constantly engaging with our customers and redefining the cinema viewing experience in India,” said Kamal Gianchandani, chief of strategy, PVR Ltd. “It’s vitally important that the cinema viewing experience is not interrupted by equipment failures. After careful evaluation, we agreed GDC offered the perfect infrastructure to ensure PVR’s high standards are delivered every day. It’s satisfying to know that the GDC NOC will monitor our cinemas to ensure optimal performance of our growing complex network environment.”
“GDC looks forward to working with PVR to support the high-quality presentations and customer service their moviegoers have come to expect,” said Man-Nang Chong, founder, chairman and CEO of GDC Technology Limited. “With GDC solutions, PVR will be able to centrally manage every theatre, every screen, quickly analyze and resolve issues, perform troubleshooting remotely, communicate with their existing equipment and confidently make decisions in near real-time.”
GDC Technology http://www.gdc-tech.com
PVR Cinemas http://www.pvrcinemas.com